Frequently Asked Questions
What support do I receive with a Developer Pro license?
QUESTION:
What support do I receive with a Developer Pro license?
ANSWER:
The Developer Pro pricing tier does not include any guaranteed support. You can post your questions in our Community Slack channel, where other Red5 Pro users and Red5 Pro staff can answer it. As it is an open community, your answer will be subject to availability.
For more information on signing up for support through Slack, see How do I get support through Slack?
If you’re interested in a different level of support, take a look at our Support Tiers blog post, and contact Sales to discuss options.