Frequently Asked Questions

Troubleshooting Guide


I just installed the Red5 Pro server and I am having trouble getting it to stream.  What should I do?


Please see the Red5 Pro Troubleshooting section of our documentation for a full guide related to each area of the product.

If you are unfamiliar with the product, we recommend reviewing the Streaming Terms for Troubleshooting before you start. This page defines several common terms that are used throughout the guides.

Additionally, if you are doing a single-server install, the following page highlights several common configuration mistakes that can be easily avoided. These are small steps that may have been missed in a basic install. Please see the page below:

If you have followed the above instructions and are still having difficulty, please contact our support team.

Updated 6/21/2022 MD