Frequently Asked Questions

How do I get support through Slack?


How do I get support through Slack?


If you haven’t already registered for Red5 Pro support through Slack, you can do so here:

Sign into the Red5 Pro Slack channels here: Red5 Pro Slack Login

For more information about the Community Support Slack channels, see here: Community Slack Channel Information

Important: Developer Pro licensees are entitled to support through general Slack channels only — the plan does not include email support. Please see Sales to discuss different support options at Contact Sales

If you would like to submit a bug report, post your information in the General channel of the public Red5 Pro Slack. Once it’s been evaluated by the team, you may submit a bug report through Support Ticket Submission