Frequently Asked Questions

Firefox Issues with WebRTC

QUESTION:

I’m having problems broadcasting and subscribing with WebRTC while using Firefox.  Sometimes it does not connect, and when it does, the image quality can be bad.

 

ANSWER:

There are unique issues to each browser and the way they implement the protocol.

https://bugzilla.mozilla.org/describecomponents.cgi?product=Core&component=WebRTC#WebRTC

This link shows the most recent bugs with Firefox and WebRTC. You may be able to find your particular issue here. Take a look at what has been reported, and decide whether you should report your issue.

 

See also our guide on client-side troubleshooting.

Lastly, if the issue is a camera access failure, see Why am I experiencing camera access failures in the browser?

 

Revised 11/10/2020 MD