Acceptable Use Policy

Acceptable Use Policy


This Acceptable Use Policy (“Policy”) outlines appropriate use of the Infrared5 Services. This Policy will be applicable to all users as long as they continue to receive Services and is in addition to any terms and conditions contained in the Agreement (as defined below) for the Services. Terms not defined herein have the meaning ascribed to them in the Agreement.

Use of the Services is subject to this Acceptable Use Policy (“AUP”). This AUP is incorporated by reference into the Terms of Service or other similar written agreement between Client and Infrared5 regarding your access to and use of the Services (the “Agreement”). The Agreement takes precedence over any conflicting provisions in this Policy.

Infrared5 encourages users to make a copy of this Policy to refer to in the event of any doubt regarding use of the Services.


This Policy applies to all users who receive Services from Infrared5. A user’s failure to comply with this Policy may lead to suspension or termination of the Services for all the Client’s users.

Acceptable Use of Services

All users must use the Services in accordance with the Agreement and in accordance with all applicable laws. A user must not attempt to breach or circumvent the security of the Services. In addition, a user must not use the Services in any fashion that would, or assist others to:
a. mislead or deceive including pretending to be an entity or individual that a user is not;

b. post or transmit information that infringes or violates the rights of a third party, including the rights of privacy and publicity; 

c. interfere or disrupt the Services or cause or knowingly facilitate the spread of a virus, worm, Trojan horse, or another harmful object;

d. post or transmit unsolicited messages, junk mail, spam or chain letters or material that might be considered offensive; 

e. use the Services to stalk, threaten or harass another person or party;

f. upload, download, post, transmit, store or otherwise make available any data that is unlawful, harassing, threatening, harmful, defamatory, libelous, abusive, violent, obscene, vulgar, invasive of another’s privacy, hateful or racially or ethnically offensive;

g. collect or store personal data without permission; 

h. promote in any way illegal or unwelcome or unsociable activities; 

i. access the Services or disclose any information about the Services to any country that is subject to United States export control restrictions; 

j. attempt to breach or circumvent security; 

k. use the Services or knowledge of the Services to assist Infrared5 or Services competitors; 

l. undertake promotions or undertake commercial activity not connected with the business purposes the Services are intended to support;

m. collect or store personal data without permission; or

h. promote in any way illegal or unwelcome or unsociable activities. 

Subject to the terms of the Agreement, Client is responsible for any data its user uploads or communications it uses the Services for. Infrared5 does not control the use of the Services by any user and users agree that use of the Services is solely at their own risk. In order to provide the Services effectively and in accordance with applicable law and the Agreement, Infrared5 may monitor and record a user’s use of the Services and the Client and its users authorize Infrared5 to collect, store and use all such information in accordance with the Privacy Policy.

Changes to the Acceptable Use Policy

Infrared5 may modify this Policy at its sole discretion and such modifications shall be effective upon their publication on the Services or Red5 website.Your use of the Services after such change or update constitutes your agreement with such change or update.

Updated – May 31st, 2024